FAQSoalan Lazim
You Ask,
We AnswerYou Tanya,
Kami Jawab
Everything couples usually ask before booking. If your question is not here, message us and we will answer it properly.Semua yang couple biasa tanya sebelum tempah. Kalau soalan you tiada di sini, message kami dan kami jawab betul betul.
Ask Us AnythingTanya Apa SahajaDo you travel to different states?Kami travel ke negeri lain?
Yes. Klang Valley is standard, and we take bookings nationwide. Travel and accommodation are quoted separately so there are no surprises.Ya. Klang Valley adalah standard, dan kami terima tempahan seluruh negara. Kos perjalanan dan penginapan dikira berasingan supaya tiada kejutan.
How many people will be assigned?Berapa orang akan ditugaskan?
One person per service. Fitrah handles content, Alya handles bride assistance. Book both and you have two people on your day.Seorang untuk setiap servis. Fitrah jaga content, Alya jaga bride assistant. Ambil dua dua dan you ada dua orang pada hari you.
Can I book both services together?Boleh ambil dua dua servis sekali?
Yes, and most couples do. Tell us when you message and we quote the day as one.Boleh, dan kebanyakan couple buat macam itu. Bagitahu masa you message dan kami quote satu hari sekali gus.
Can I request a specific style for the content?Boleh minta style tertentu untuk content?
Yes. Send us the reels or accounts you like before the day and we match the tone. The editing style is yours to steer.Boleh. Hantar reels atau akaun yang you suka sebelum hari itu dan kami padankan tone-nya. Style edit ikut you.
When should I book?Bila patut tempah?
As early as you can. We hold one wedding per day, so weekends in peak season go first.Seawal mungkin. Kami ambil satu majlis sehari, jadi hujung minggu musim puncak habis dulu.
What if my schedule changes?Macam mana kalau jadual saya berubah?
Tell us as soon as you know. If the new date is open we move your booking across at no extra cost.Bagitahu kami seawal you tahu. Kalau tarikh baru kosong, kami pindahkan tempahan you tanpa kos tambahan.
Will I receive all the raw files?Saya dapat semua fail raw?
Yes, every package includes 100 percent of the raw footage. It is never an add-on.Ya, setiap pakej termasuk 100 peratus raw footage. Ia bukan tambahan berbayar.
Do you offer custom packages?Ada pakej custom?
Yes. Akad only, sanding only, a second majlis on another day, or extra hours. Tell us your day and we build the quote around it.Ada. Akad sahaja, sanding sahaja, majlis kedua di hari lain, atau jam tambahan. Bagitahu hari you dan kami bina quotation ikut itu.
How early should I book?Seawal mana patut tempah?
As early as you can. We take one wedding per day, so peak weekends fill first.Seawal mungkin. Kami ambil satu majlis sehari, jadi hujung minggu musim puncak penuh dulu.
Do you travel to different states?Kami travel ke negeri lain?
Yes. Klang Valley is standard and we take bookings nationwide, with travel quoted separately.Ya. Klang Valley adalah standard dan kami terima tempahan seluruh negara, kos perjalanan dikira berasingan.
Can I book both services together?Boleh ambil dua dua servis sekali?
Yes. Tell us when you message and we quote the whole day as one.Boleh. Bagitahu masa you message dan kami quote satu hari sekali gus.
What if my date changes?Macam mana kalau tarikh berubah?
Tell us as soon as you know. If the new date is open we move your booking at no extra cost.Bagitahu seawal you tahu. Kalau tarikh baru kosong, kami pindahkan tempahan tanpa kos tambahan.
Do you offer custom packages?Ada pakej custom?
Yes. Akad only, sanding only, a second majlis, or extra hours. We build the quote around your day.Ada. Akad sahaja, sanding sahaja, majlis kedua, atau jam tambahan. Kami bina quotation ikut hari you.
Question Not Answered?Soalan Tak Terjawab?
Send it to us on WhatsApp and you will have a real answer the same day.Hantar di WhatsApp dan you dapat jawapan sebenar hari yang sama.
Ask On WhatsAppTanya Di WhatsApp